Talk to the Recovery Team
Message us about anything to do with training and recovery — which wrap suits a knee, how to time a session around a race, or what to do if a device arrives damaged. Replies within 24 hours, Monday to Friday.
Direct lines
For order-specific questions, include your order number for the fastest routing.
Send a message
Tell us what you need — device recommendations, order status, or wholesale pricing.
Frequently Asked Questions
I am mid-training block — how fast do you reply?
Within 24 hours on weekdays. If your question is about a device that arrived damaged, say so in the first line and attach a photo; it saves a round trip.
Can you help me choose between a wrap and a mat?
Yes — tell us where it hurts and how many times a week you train, and we will point at one. We will also tell you if you do not need anything.
Do you give medical advice?
No. We can explain how a device is used and what users report. Anything about an injury, a diagnosis or recovery timelines belongs with a qualified professional.